Terms

Terms
  Order Timeline
       Our company handcrafts all products with 3-5 business day.  Oftentimes, orders process sooner.
 
   Handmade Disclaimer
        The product(s) you receive may vary slightly from product picture to nature of your product(s) being 100% 
         handcrafted.   
 
   Care for your new products(s) by:
         -keeping out of the reach of small children
         -keeping it safe from standing water (dry place after usage)
         -use clean utensil to prevent bacteria from entering product
 
   Your product(s)s can encounter damage if:
         scrub/butter:  water contact in container
                                 left outdoors
                                 left in window (sunlight exposure)
 
    Custom Orders
          We always enjoy creating new and exciting products from scratch.  Please contact us for a quote.  Custom orders may 
           have a lengthier processing time.  Ask for details.
 
     Shipping
            Our company ships through USPS with tracking and insurance.  
             MaKen SKrubs™ is not responsible for duty or brokerage fees for international shipping.
 
     Cost Calculations
            Our company does its best to apply a fair shipping rate.
 
      Returns
             Our return policy lasts 15 days.  If 15 days have passed since your purchase receipt, unfortunately we cannot offer 
             you a refund or exchange.  

             Personalized/customized items are exempt from being returned unless product arrives defective.  

     Refunds (if applicable)
                Once your return is received and inspected, you will receive a confirmation email.  We will also notify you if refund was approved or disapproved.  If you are approved, we will process your refund.
             Disapproved Refunds
               -any item(s) not in its original condition, damaged or missing parts for reasons not due to error
               -any item(s) returned more than 15 days after delivery
       Sale Items
              Only regular priced items may receive refund, unfortunately sale items are not refundable.
        Exchanges
               We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an 
               email:  makenskrubs@bellsouth.net
        Shipping
                To return your product, you are responsible for the shipping costs.  Shipping costs are nonrefundable.  If you 
                 receive a refund, return shipping costs are deducted from you refund.
                 Depending on where you live the time it may take for your exchanged product to arrive may vary.