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 Frequently
Asked Questions

 
 
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Is everything handmade?

Everything is handmade in small quantities just outside of Atlanta, Georgia, using all-natural ingredients. In some instances, our products are made to order, to ensure the freshest experience. Even our labels are handmade!

What ingredients do you use?

Our salt scrubs (main ingredients) contain epsom salt, olive oil, safflower oil, jojoba oil, and essential or premium fragrance oil. Our body butters (main ingredients) contain shea butter, olive oil, jojoba oil, grapeseed oil, and essential or premium fragrance oil. Our bath bombs (main ingredients) contain baking soda, citric acid, Epsom salt, essential or premium fragrance oil, and witch hazel. Our soap (main ingredients) contain shea butter, coconut oil, palm oil, oatmeal, sweet almond oil, sodium hydroxide (lye), olive oil, castor oil, distilled water, and essential oil or premium fragrance oil.

MaKen SKrubs™ does not use dyes, preservatives, lauryl sulfate, parabens, petroleum nor harsh chemicals.

Are your products cruelty free?

We do not test on animals, but we do test on every family member!

Are your products safe for sensitive skin?

As our products are made from purely plant-based materials, they are safe for sensitive skin. If you're still concerned, try our fragrance-free options. Feel free to Contact Us if you have further questions!

What is the shelf life on your products?

Since our products are all natural and free from preservatives, this is an essential question. Each one of our products has a different shelf life, depending on the ingredients used. Body butter, salt scrubs, and bath bombs should be used within 6-8 months. Lip balms are good for a year, while soaps can last 1-2 years. To extend the freshness of our products, keep them away from heat and extreme temperatures.

Do your products contain fragrance?

Many of our products contain oil-based fragrances, but we also offer fragrance-free options.

I have an allergy. Are your products safe?

Customers with allergies should review our ingredient list before purchasing our products. If you have further questions, please Contact Us.

Where are your products made?

Our products are manufactured in Locust Grove, Georgia.

When will I receive my order?

If your handmade product is ready to ship, it takes approximately 1-3 days via USPS Priority Mail. However, some items are made to order and will within 2-4 days. Custom or bulk orders may take 2-3 weeks for processing. Please allow up to 4 weeks to receive your order.

Can I place a custom order for my event?

Yes, we can even provide custom labels. Please Contact Us for a quote.

Can I get a discount?

Sign up for our email list for a discount code. We also host periodic sales exclusively for our email subscribers.

Is my information safe on your website?

Yes, we use Secure Socket Layer (SSL) encryption to keep your information secure and private.

Are you insured?

Yes, we have liability insurance.

Why am I being charged a $1.50 fee?

If you've ordered our Signature Cork Jar, there is an additional charge of $1.50 since we ship the scrub in a plastic container for safekeeping.

What is the story behind the jar icon on your website?

We began selling our salt scrubs in a glass corked jar with a wooden spoon. Customers fell in love with the jar, so we made it our signature.

How did you come up with your business name?

MaKen SKrubs™ has many meanings to us. First, it’s a combination of our names: Ma and Kendra. Secondly, it’s pronounced like our hometown of Macon, Georgia. And finally, it has a literal meaning, because we are, in fact, "making scrubs" (body butter, bath bombs and lip balms...).